QUALITY comes first

The first poll in the history of Iraq and the first market research company in the Middle east to achieve the ISO certificate 9001

Script

Developed with experts in computing science, our CAPI/CATI/CAWI scripts are all built on internal programmed templates that maximizes the use of the technologies offered in the domain.

GPS

Exclusive digital maps up to the smallest clusters in the city to help build the most accurate sample with daily full maps drawing to the interviewers paths and fieldwork plan.

Internal flags

Our surveys are built using high programming capabilities allowing the system to identify more than 30 automatic flags in realtime basis informing the teams of any.

Audios

A dedicated local teams responsible for checking the audio recording -upon conscent- of random questions in every single interview. Daily reporting any issues regarding the quality of the interviewing process

Dashboard

Providing the client with full real-time access to the raw data and the possibility to create interactive dashboard to analyse and visualize the data in real-time.

IIACSS was established immediately after the fall of the former Iraqi regime in 2003 , making it the first company to ever conduct Marketing and Social Studies in Iraq’s History, this experience gives us a deep understanding of people’s attitudes and behaviors towards the Market and the current issues happening Specifically in Iraq and the hot-zones in the region in general. In June 16th 2015, IIACSS CEO , Munqith Dagher, was awarded the Ginny Valentine Badge of Courage for “Bravery in keeping research alive in multiple conflict zones” from the Research Liberation Front, due to his continuous efforts in these areas.

 

In 2018, Dr Munqith Daghir was chosen to be the General coordinator of Gallup International Association in North Africa and middle east ( MENA Region) and the WANA chapter president in WAPOR.

 

IIACSS is a member of several respectable organizations in the world including the World Value Survey, Arab Barometer. IIACSS is also a member and sole representative of GALLUP international and the first Iraqi institute to join ESOMAR as well as other global and regional professional organization

F2F interview

FG and IDI

Countries

Years in Business

Real Iraqi PANEL

Through years of experience in local Iraqi market and unlike others, our panel provides a balanced representation of Iraqi demographics through region, gender and age. Our scientific base and responsibility towards true research does not allow us to accept imbalanced and skewed samples while staying true to the quick lifespan of each survey. All interviews are well audited and quality assured through a dedicated team of quality control and all panel members are continuously being vetted and refreshened.

Creating panels in MENA and above all in Iraq is extremly challeging task, unlike it may seem like, it require local team who is dedicated to making it work, but work only in scientific approach; which IIACSSers are always proud of.

Qualitative Research 

The founders of IIACSS had conducted the first ever qualitative research in Iraq. Since then, our expertise and team has only strengthened through a wide range of pioneer and profound academic institutes, NGOs, international players and biggest market agencies. Throughout more than 20 years of qualitative research, IIACSS has designed and conducted hundreds of thausands of focus groups, IDIs, KIIs, Mystery shopping.

We value and well craft every aspect of the qualitative research, from designing, recruiting, moderator selection to the auditing and translation. We understand the delicacy of cnoducting qualitative research and customize every research based on its requirement.

With access to all 18 governorates of Iraq, local and well experienced moderators, network of recruiters and a team of translators, we guarantee the quality and delivery times and highest customer satisfaction.

Quantitative Research

Through it all and for over 20 years, were were the only up and running company at any time. Whether it be security instabilities, unstable political atmosphere, demonstrations, strikes, natural disasters, foreign attacks, religious visits, or extreme weather conditions; Our teams were always in the field conducting interviews. Being able to navigate through those challenges is a skill we as IIACSSers proud that we mastered. doing quantitative research in MENA is more than the ability to collect data, its the art of foreseeing obstacles and having layers of planning to be able to conduct research in time without jeopardizing the quality or the safety of your team.

We have our approvals to work in all governorates, urban or rural. Our teams are mix of both genders and our systems allow for high quality through dedicated CAPI system. We conduct thausends of interview on daily basis following different sample techniques that we developped with our team of local and international experts.

CATI Research

Whether Arabic or Kurdish, our team of well trained CATI agents have conducted CATI research on a wide range of topics. We ensure full RDD cellular  sample and ensure balanced representative sample on geographic and demographic levels. 

All Interviews are fully monitored and uploaded to our systems in realtime basis. While our statistics show a very low response rate of 20% among men and less than 10% among females, our team and through its experience is ready to respond to those challenges and adhere to quality and time restraints.

Social Research

Social research in Iraq and the MENA region plays a crucial role in comprehending the intricate fabric of the society, unraveling trends, and understanding the diverse dynamics that shape communities. Investigating a wide array of subjects such as cultural practices, economic disparities, educational challenges, and political sentiments, social researchers contribute to a deeper awareness of the factors influencing people’s lives. By employing methodologies like interviews, surveys, and observations, social researchers in Iraq aim to shed light on societal patterns, promote inclusivity, and inform policies that address the unique needs of the population. This research is pivotal in fostering a nuanced understanding of the the country’s society, facilitating positive social change, and building a foundation for informed decision-making at both local and national levels.

Market Research

Market research in Iraq  and the MENA region serves as a valuable tool for businesses and policymakers alike, offering insights into the economic landscape and consumer behaviors. By analyzing market trends, consumer preferences, and competitive landscapes, market researchers contribute to informed decision-making and the development of effective business strategies. This research is instrumental in identifying opportunities for growth, understanding the needs of the target audience, and navigating the challenges specific to the Iraqi market. Through surveys, interviews, and data analysis, market researchers play a pivotal role in helping businesses adapt to dynamic market conditions and ensuring that products and services align with the demands of the Iraqi consumers.

Media Consumption

Media consumption in Iraq and the MENA region reflects the evolving patterns of how individuals engage with information and entertainment. In a rapidly changing digital landscape, people are diversifying their media preferences, encompassing traditional platforms like television and radio, alongside the increasing prevalence of online channels and social media. Understanding these consumption habits is essential for media outlets, advertisers, and content creators. Through surveys, audience analysis, and digital metrics, researchers gain valuable insights into the content people are drawn to and the platforms they favor. This knowledge not only helps in tailoring media content to the interests of the audiences but also assists in shaping effective communication strategies in an ever-evolving media landscape.

Usage and Attitudes

Usage and attitudes research provides a comprehensive understanding of how individuals in a specific context, such as Iraq and the MENA region, interact with products, services, or technologies, and the corresponding attitudes they hold. This approach involves exploring not only the practical aspects of product or service usage but also delving into the emotional and psychological perspectives that influence consumer behavior. By examining patterns, preferences, and sentiments, researchers gain valuable insights that inform businesses and organizations about the needs and expectations of their target audience. This type of research is instrumental in adapting strategies to align with cultural nuances, fostering consumer satisfaction, and ensuring that products and services resonate effectively within the local market.

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